Frequently Asked Questions

If you’re a business owner who wants to grow your brand, sell on social media, and is ready to invest in high-quality social media management that delivers results, then we’d love to hear from you! Feel free to send us an email.

However, if you’re not ready to invest, we might not be the right fit at this time.

After we sign a collaboration agreement, we’ll start working on the first day of the following month. In this first month, we’ll focus on planning and preparing everything needed to ensure your social media runs smoothly.

Here’s how it works:

• Month 1: We create a content calendar for the next month. For example, if we start on March 1st, we’ll use March to create your content calendar and strategy for April. This way, we always work one month ahead and avoid any last-minute rush.
• We write captions, brainstorm ideas for posts, and write video scripts.
• Content is created and edited using Canva and CapCut, while it’s scheduled in an online content calendar called Notion. You’ll have access to this calendar to check what’s planned and provide feedback.

Why do we take the first month to prepare?
We need time to test different content types, styles, and posting times to see what works best for your audience. This helps us create the right strategy for your business.

How long is the agreement?
We work with a minimum of 3 months:

1. Month 1: We prepare your strategy, content calendar, and all the content for the next month. We don’t post during this month because we’re building your plan and content.
2. Month 2 and onward: Posting begins, and we keep preparing the next month’s content while improving based on results and feedback.

By planning ahead, we make sure your social media is consistent and well-organized.

If you have any questions, feel free to ask!

We’ve set a minimum of 3 posts per week to make sure your account stays active and visible. Posting less than this isn’t enough to keep your audience engaged, so we don’t offer smaller packages.

If you want to see real growth, we recommend posting at least 5 times a week. Social media is full of businesses trying to reach their audience, so there’s a lot of competition. If you don’t post often enough, people may not see your content or find your account, which means fewer chances to get sales through social media.

Posting regularly helps your business stay visible and grow online!

All our services are paid in full upfront:

• Branding projects are paid as a one-time payment upfront.
• Social media collaborations are paid monthly, 14 days before the start of the next month.

For example, if we start working on the 1st of March, the payment for the entire month of March needs to be made by February 15th.

This ensures that we can continue our work smoothly, fully prepared, and ready to go!

No, not at all! We work with clients from all over the world, and we absolutely love it. Payments are processed via Stripe, so handling payments won’t be an issue.

However, language might be something to consider. The languages we speak are English, Dutch, and Papiamentu. Let us know if that works for you! 

A branding package is essential for building a strong and professional identity for your business. It helps you stand out, connect with your target audience, and communicate your values effectively. It’s not just about creating a beautiful logo, it’s about crafting a complete visual identity and strategy that represents your business in the best way possible.

Here’s what you get with our branding packages and why it’s valuable:

This package includes everything you need to establish your brand’s identity:

• 30 min Discovery/Strategy Call: Understand your business, goals, and vision.
• Primary Logo (3 concepts): Choose the logo that best reflects your brand.
• Submark Logo (3 concepts): Logo variations for different uses.
• Color Palette (6 colors): Define your brand’s unique color scheme.
• Brand Typography Styles (2/3 fonts): Fonts that enhance your visual identity.
• Visual Inspiration with Stock Images: A guide for brand consistency.
• Mockups for Brand Application: See how your branding looks in real-world scenarios.
• "About Us" Section: A polished and professional story for your business.
• Brand Project Presentation: A clear overview of your branding elements.
• License Details for Fonts: Ensures legal use of the fonts in your logos.
• High-Quality Logo Files in PNG: Includes various formats for all platforms.
• Profile Picture Templates: Branded templates for social media (designed in Canva).

Everything in the Starter Kit, PLUS an in-depth brand strategy:

• Brand Strategy: A roadmap to guide your business, including your:
  • Purpose, Vision, Mission, Values
  • Target Audience and Competitor Analysis
  • Brand Personality, Voice, and Story
  • Social Media Approach and Tagline
• Instagram Feed Layout: A consistent and visually appealing feed design.
• 3 Instagram Ad Campaign Templates: Ready-to-use ad designs.
• Banners: Custom banners for Facebook, LinkedIn, and Pinterest.
• Email Signature: A professional touch for all your emails.

• It creates consistency across all platforms, which builds trust and recognition.
• It helps you stand out in a crowded market by showcasing your uniqueness.
• It provides you with a strategy, so you’re not just designing but building a brand that aligns with your goals and audience.
• It sets a strong foundation for all your marketing efforts, saving you time and effort in the future.

In short, a branding package isn’t just a nice-to-have, it’s the foundation for your business’s success, ensuring you look professional, cohesive, and ready to make an impact.

No, all our logos are designed in Adobe Illustrator to ensure the highest quality and professional standards.